Something not working?
Most problems with this app are permission problems, and most of those have a one-tap fix in Settings → Permission health. If that doesn't do it, write to us.
Questions we get
Why does the app need Screen Time access?
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It is the only way on iOS to know you've crossed a usage threshold, and the only way to put a screen in front of an app. Apple keeps that data sealed on your device, which is exactly why the app can't upload it.
Why are notifications required, not optional?
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iOS does not let the block screen open our app. The tap on that screen sends you a notification, and the notification is the door back in. With notifications off you have to open Spark Break from the home screen every time — it works, but it's clumsy.
Why does it say "about" 2 hours instead of a number?
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The system tells us when you pass a threshold, not how many minutes you're at. We could invent a precise-looking figure; we'd rather round it and say so. Exact minutes are on the Progress screen, rendered by Apple itself.
After an iOS update my app list stopped working
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System updates and app reinstalls can invalidate the references iOS gives us for your chosen apps. Open Settings → Protected apps and select them again. Your plan, streak and history stay as they were.
Why can't I see which apps I selected?
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Apple hands us opaque tokens rather than app names, so we genuinely cannot display the list. You can review and change your selection through Apple's own picker in Settings → Protected apps.
How do I cancel my subscription?
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On your iPhone: Settings → your name → Subscriptions → Spark Break → Cancel. Deleting the app does not cancel it. Your history stays in the app if you come back.
How do I delete my account and data?
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There is no account to delete — Spark Break never creates one. Everything it knows about you is on your iPhone, and removing the app removes it. What that means in full →